This research examines the effects of poor working memory skills on a Grade 2 learner. Mediated learning is the theoretical framework that underpins this research project as the focus is on developing cognitive functions, particularly focusing on the working memory of a learner. An independent case study was conducted on one learner, using a qualitative research approach. Interviews and observations were conducted and inductively analysed. The learner followed a six-week intervention programme which was dynamically informed by recent literature as well as observations, interviews and a psychologist's report. The findings indicated that the learner's working memory, with particular reference to processing and storage, was challenged. The large demands of the classroom environment led to memory failure and he was prone to making errors. He experienced slow progress in his reading abilities, was unable to retain words and his reading was inconsistent. To alleviate some of his working memory demands, activities and instructions were broken down into smaller components to minimise his memory load, thus avoiding working memory related failures.