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Rosa, Maria Joao; Cardoso, Sonia; Dias, Diana; Amaral, Alberto – Quality in Higher Education, 2011
When evaluating the EUA Institutional Evaluation Programme (IEP), Nilsson "et al." emphasised the interest in creating a data bank on good practices derived from its reports that would contribute to disseminating examples of effective quality management practices and to supporting mutual learning among universities. In IEP, evaluated…
Descriptors: Strategic Planning, Institutional Evaluation, Total Quality Management, Best Practices
Veiga, Amelia; Rosa, Maria Joao; Amaral, Alberto – Quality in Higher Education, 2011
Cultural theory is tentatively used to understand how far quality assessment affects institutions by influencing the group and grid dimensions. This paper argues that the self-assessment phase of the Portuguese system, in use until recently, promoted the egalitarian (logic of mistrusting power and expertise) and the individualist (logic of freedom…
Descriptors: Expertise, Group Membership, Collegiality, Logical Thinking
Amaral, Alberto; Rosa, Maria Joao – Quality in Higher Education, 2010
In this paper we present a brief description of the evolution of quality assurance in Europe, paying particular attention to its relationship to the rising loss of trust in higher education institutions. We finalise by analysing the role of the European Commission in the setting up of new quality assurance mechanisms that tend to promote…
Descriptors: Higher Education, Quality Control, Foreign Countries, Educational Trends