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Benz-Camino, Mariechen; Ramírez-Valdivia, Martha T.; Morales-Casetti, Marjorie; Sirias, Danilo – Quality Assurance in Education: An International Perspective, 2023
Purpose: This paper aims to present the lessons learned during the design and implementation of a quality assurance system (QAS) in an academic unit and considers the regulatory changes to institutional accreditation in Chilean higher education, the international standard ISO 21001:2018, and the stakeholders' requirements.…
Descriptors: Quality Assurance, Educational Quality, Accreditation (Institutions), Higher Education
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Zawada, Britta – Quality Assurance in Education: An International Perspective, 2019
Purpose: The purpose of this paper is to explore the concept of a culture of high quality and show how a culture of high or exceptional quality goes beyond the functional apparatus of quality assurance, the so-called props on the stage, to the enactment and ultimately to the shared meaning-making and webs of significance for both the institution…
Descriptors: Foreign Countries, Quality Assurance, School Culture, Universities
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Kinash, Shelley; Naidu, Vishen; Knight, Diana; Judd, Madelaine-Marie; Nair, Chenicheri Sid; Booth, Sara; Fleming, Julie; Santhanam, Elizabeth; Tucker, Beatrice; Tulloch, Marian – Quality Assurance in Education: An International Perspective, 2015
Purpose: The paper aims to disseminate solutions to common problems in student evaluation processes. It proposes that student evaluation can be applied to quality assurance and improving learning and teaching. The paper presents solutions in the areas of: presenting outcomes as performance indicators, constructing appropriate surveys, improving…
Descriptors: Feedback (Response), Student Attitudes, Teacher Effectiveness, Quality Assurance
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Ngware, Moses Waithanji; Ndirangu, Mwangi – Quality Assurance in Education: An International Perspective, 2005
Purpose: To report study findings on teaching effectiveness and feedback mechanisms in Kenyan universities, which can guide management in developing a comprehensive quality control policy. Design/methodology/approach: The study adopted an exploratory descriptive design. Three public and two private universities were randomly selected to…
Descriptors: Feedback (Response), Teacher Effectiveness, Educational Improvement, Universities