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Direct linkBenz-Camino, Mariechen; Ramírez-Valdivia, Martha T.; Morales-Casetti, Marjorie; Sirias, Danilo – Quality Assurance in Education: An International Perspective, 2023
Purpose: This paper aims to present the lessons learned during the design and implementation of a quality assurance system (QAS) in an academic unit and considers the regulatory changes to institutional accreditation in Chilean higher education, the international standard ISO 21001:2018, and the stakeholders' requirements.…
Descriptors: Quality Assurance, Educational Quality, Accreditation (Institutions), Higher Education
