Purpose: This paper aims to investigate the relationship between student emotions, professors' performance and course ratings and difficulty. Design/methodology/approach: Natural language processing models are used to extract six basic emotions and several categories of professors' harmful performance from nearly one million student reviews…

Purpose: Teaching effectiveness is essential to student learning, engagement and success. This study aims to identify the perceived teaching effectiveness attributes from the student's perspective through a pilot study. Design/methodology/approach: A comprehensive literature review identified 6 demographic and 25 teaching effectiveness…

Purpose: This paper aims to explore the perceptions of preservice teachers regarding their learning during the teaching practicum (TP) period in the context of the pandemic. Specifically, the objectives of this study are to analyze the difficulties and the learning consequences perceived by student teachers and also to identify proposals with…

Purpose: This paper aims to investigate the major challenges faced and lessons learned during the unplanned transition to online examinations (OE) at a traditional university following the COVID-19 pandemic. Design/methodology/approach: This exploratory study involved two distinct samples (110 students and 30 instructors) drawn from a large public…

Purpose: This study aims to explore and compare the approach and avoidance factors in motivating students to study using three different learning methods--face-to-face learning, online learning and hybrid learning. Design/methodology/approach: This research uses in-depth online interviews to gain insights from students. Purposive sampling was…

Purpose: This paper aims to use a quantitative approach to explore the role of online learning behavior in students' academic performance during the COVID-19 pandemic. Specifically, the authors probe its mediating effect in the relationship between student motivation (extrinsic and intrinsic) and academic performance in a blended learning context.…

Purpose: This study aims to use self-reported publicly available student assessment data from the time period when there was an abrupt change in instructional method at the start of COVID-19 to assess potential for differences as a result of course delivery mode. Design/methodology/approach: A general linear model using 837 student evaluations…

Purpose: This paper aims to investigate student subgroups' responses to the coercive digitalisation of teaching and learning processes during the pandemic. Respective variance is discussed in terms of digital inequality and is interpreted as a need to individualise teaching and learning and quality assurance practices. Design/methodology/approach:…

Purpose: The closure of educational institutions in the COVID-19 pandemic has changed the global teaching and learning landscape. Face-to-face classroom activity has been shifted to online classroom activity. This study aims to investigate the effect of social media-based education on students' academic performance during the pandemic.…

Purpose: Private universities in Ghana are perceived to offer low-quality education, even though the few studies conducted have produced contradictory findings. In addition to the paucity of research in this area, the debate has not largely reflected the views of alumni. This study aims to present the perspectives of a major stakeholder group in…

Purpose: Canada is a country that has a democratized higher education system, based on solid principles of access, quality and accountability. Brazil, on the other hand, is a country that seeks to advance its higher education system. For this reason, this paper aims to understand with the main stakeholders of the systems, the perceptions in…

Purpose: This paper aims to analyze how the legitimacy of the policy of external quality assurance (EQA) in Colombian higher education has evolved over the past 30 years through an examination of its two main instruments: the compulsory control of minimum quality standards for academic programs and institutions (registro calificado) and…

Purpose: This study aims to describe the development and validation of a student survey instrument to assess academic advising services. The instrument was based on the SERVQUAL scale, a well-known instrument for service quality. Design/methodology/approach: A quantitative methodology was used. Data were collected through a structured…

Purpose: With the impact of COVID-19, the educational system across the world had to be reviewed and readapted. Both learners and tutors were forced to adopt the online teaching and learning mechanism. Learners had to cope with the drastic teaching mode. In all of these, the student's level of satisfaction remains pivotal. Teaching and learning…

Purpose: Feedback is usually given for the primary benefit of the feedback recipient and often involves the unidirectional delivery of information. The purpose of this paper is to reverse this emphasis and examines the impacts on students of giving feedback to staff as an ongoing dialogue in the delivery of a teaching unit.…