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Direct linkYildiz, Suleyman Murat; Kara, Ali – Quality Assurance in Education: An International Perspective, 2017
Purpose: Although the existing internal marketing (IM) scales include various scale items to measure employee motivation, they fall short of incorporating the needs and expectations of service sector employees. Hence, the purpose of this study is to present a practical instrument designed to measure the IM construct in the higher education sector.…
Descriptors: Higher Education, Marketing, Measures (Individuals), Statistical Analysis
Andrew, Martin – Quality Assurance in Education: An International Perspective, 2012
Purpose: The purpose of this paper is to describe the challenges of post-traditional, distance PhD supervision and suggest pedagogical interventions to bridge the distance. The paper investigates the skills and understandings necessary for mediating the supervisor-supervisee dyad within faceless encounters. Design/methodology/approach: Grounded in…
Descriptors: Mentors, Supervisor Supervisee Relationship, Doctoral Degrees, Distance Education
Green, Pam; Bowden, John – Quality Assurance in Education: An International Perspective, 2012
Purpose: Doctoral candidates are now located within a research context of performativity where the push to successfully complete in a timely manner is central. The purpose of this paper is to develop a model of completion mindset within a completion context to assist research students and supervisors. Design/methodology/approach: The research was…
Descriptors: Supervision, Doctoral Programs, Graduate Students, Time to Degree
Reid, Ken – Quality Assurance in Education: An International Perspective, 2010
Purpose: Final year students attending British universities now complete an annual questionnaire to assess their views on their learning experiences of higher education (HE) from a variety of perspectives. They undertake this process as part of the National Student Survey (NSS). These data are then collated and an annual report with associated…
Descriptors: Feedback (Response), Higher Education, Student Surveys, Quality Control
Lim, Fion Choon Boey – Quality Assurance in Education: An International Perspective, 2009
Purpose: This paper aims to examine the development and effectiveness of quality assurance as a competitive tool for Singapore's private tertiary education in an increasingly competitive global market. Design/methodology/approach: A review of the growth of private education in Singapore is presented and issues related to quality and Singapore's…
Descriptors: Private Education, Postsecondary Education, Private Schools, Teacher Effectiveness
Cartwright, Martin J. – Quality Assurance in Education: An International Perspective, 2007
Purpose: The paper aims to describe research undertaken in two post-1992 universities into staff perceptions of and reactions to the rhetoric of the national quality agenda in the UK as expressed by bodies such as the Quality Assurance Agency and the discourse about quality implicit in that agenda. The research examined how academic staff engaged…
Descriptors: Higher Education, Investigations, Quality Control, Educational Quality
Lomas, Laurie – Quality Assurance in Education: An International Perspective, 2007
Purpose: The paper seeks to deepen the understanding of university lecturers' perceptions of quality. Design/methodology/approach: The paper employs a literature review to establish a robust analytical framework and the use of in-depth, semi-structured interviews with a random sample of 20 lecturers in a range of UK universities. The interview…
Descriptors: Grounded Theory, Teacher Effectiveness, Educational Quality, Quality Control
