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Direct linkWeerasinghe, I. M. S.; Fernando, R. L. S. – Quality Assurance in Education: An International Perspective, 2018
Purpose: The purpose of this study is to explain critical factors affecting student satisfaction levels in selected state universities in Sri Lanka. Design/methodology/approach: The study has applied an quantitative survey design guided by six hypotheses. A conceptual framework has been developed to address the research questions on the basis of a…
Descriptors: Foreign Countries, Student Satisfaction, Hypothesis Testing, Undergraduate Students
Yildiz, Suleyman Murat; Kara, Ali – Quality Assurance in Education: An International Perspective, 2017
Purpose: Although the existing internal marketing (IM) scales include various scale items to measure employee motivation, they fall short of incorporating the needs and expectations of service sector employees. Hence, the purpose of this study is to present a practical instrument designed to measure the IM construct in the higher education sector.…
Descriptors: Higher Education, Marketing, Measures (Individuals), Statistical Analysis
Musah, Mohammed Borhandden; Ali, Hairuddin Mohd; al-Hudawi, Shafeeq Hussain Vazhathodi; Tahir, Lokman Mohd; Binti Daud, Khadijah; Bin Said, Hamdan; Kamil, Naail Mohammed – Quality Assurance in Education: An International Perspective, 2016
Purpose: This study aims to investigate whether organisational climate (OC) predicts academic staff performance at Malaysian higher education institutions (HEIs). The study equally aims at validating the psychometric properties of OC and workforce performance (WFP) constructs. Design/methodology/approach: Survey questionnaires were administered to…
Descriptors: Organizational Climate, Predictor Variables, Foreign Countries, Multiple Regression Analysis
Ardi, Romadhani; Hidayatno, Akhmad; Zagloel, Teuku Yuri M. – Quality Assurance in Education: An International Perspective, 2012
Purpose: This study aims to assess the relationships among quality dimensions in higher education (HE) and to determine the effect of each quality dimension on students' satisfaction. Design/methodology/approach: A questionnaire was developed and distributed to 270 final year students of an engineering faculty in an Indonesian state university.…
Descriptors: Factor Analysis, Higher Education, Student Attitudes, Engineering
Law, Dennis C. S.; Meyer, Jan H. F. – Quality Assurance in Education: An International Perspective, 2011
Purpose: The Course Experience Questionnaire (CEQ) is a quantitative instrument for collecting student feedback on programme quality that has been tested and practically used in Western university response-contexts. The purpose of this paper is to adapt and partially validate a Chinese translation of the CEQ, for application in the new context of…
Descriptors: Feedback (Response), Factor Structure, Evaluation Methods, Factor Analysis
Toker, Boran – Quality Assurance in Education: An International Perspective, 2011
Purpose: The purpose of this paper is to investigate the levels of job satisfaction among academicians in the universities of Turkey and to examine the effects of demographics on levels of satisfaction among them. Design/methodology/approach: A questionnaire-based study was conducted in 648 academicians working in the Universities of Turkey. Data…
Descriptors: Research Assistants, Social Status, Marital Status, Job Satisfaction
Hertzman, Jean; Ackerman, Robert – Quality Assurance in Education: An International Perspective, 2010
Purpose: The purpose of this study is to determine which categories and indicators of quality are best suited to evaluating associate degree culinary arts programs (ADCAP). Design/methodology/approach: The researchers surveyed a national sample of culinary educators and industry chefs in the USA. The instrument asked the participants to rate the…
Descriptors: Associate Degrees, Laboratories, Factor Analysis, Vocational Education
