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Direct linkKazancoglu, Yigit; Ozkan-Ozen, Yesim Deniz – Quality Assurance in Education: An International Perspective, 2019
Purpose: This research aims to investigate and define the eight wastes of lean philosophy in higher education institutions (HEIs) by proposing a multi-stage model. Design/methodology/approach: The authors have used a specific multi-criteria decision-making method, fuzzy decision-making trial and evaluation laboratory, to investigate the…
Descriptors: Business Schools, Higher Education, College Faculty, Administrative Organization
Yildiz, Suleyman Murat; Kara, Ali – Quality Assurance in Education: An International Perspective, 2017
Purpose: Although the existing internal marketing (IM) scales include various scale items to measure employee motivation, they fall short of incorporating the needs and expectations of service sector employees. Hence, the purpose of this study is to present a practical instrument designed to measure the IM construct in the higher education sector.…
Descriptors: Higher Education, Marketing, Measures (Individuals), Statistical Analysis
Toker, Boran – Quality Assurance in Education: An International Perspective, 2011
Purpose: The purpose of this paper is to investigate the levels of job satisfaction among academicians in the universities of Turkey and to examine the effects of demographics on levels of satisfaction among them. Design/methodology/approach: A questionnaire-based study was conducted in 648 academicians working in the Universities of Turkey. Data…
Descriptors: Research Assistants, Social Status, Marital Status, Job Satisfaction
