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Direct linkMeirovich, Gavriel; Romar, Edward J. – Quality Assurance in Education: An International Perspective, 2006
Purpose: The applicability of total quality management (TQM) to higher education instruction is controversial. The purpose of this paper is to help clarify the application of TQM to higher education instruction by identifying and analyzing the dual roles played by both students and instructors. The authors also offer an improvement to the…
Descriptors: Total Quality Management, College Instruction, Student Role, Teacher Role
