Outreach programs remain essential in fostering the use of library collections and services. A review of one hundred seventy-four papers on academic library outreach from 2008 to January 2019 highlighted the popularity of these programs during this period as well as the identification of five themes. These themes point to the importance of library…

This issue's column focuses on online tools and resources available for leadership development of academic, public services staff. The resources are not targeted solely to professional librarians, but rather to all levels of library staff engaged with the public. In addition to inspirational and coaching videos, reviewers recommend resource guides…

One particular topic likely on the minds of many university faculty, staff, and administrators starting a new academic year is budgets. While budget constraints are nothing new to libraries, many academic departments are starting to see more cuts in areas of faculty research and curriculum development. Academic libraries are in a prime position to…

Today's electronic information landscape is growing exponentially with no signs of slowing. This poses a significant challenge for academic libraries. Librarians must continually learn and adapt to harness this explosion of resources. To fulfill their claim as the leaders in the information field they must be effective in providing access and…

The ability to navigate the vast ocean of available information and perform reference services in digital environments is an essential component of the job for most of today's reference librarians, especially those working in academic libraries. Reference librarians face a challenge: they must be highly skilled at searching for, locating, and…

The decision for libraries to make print collections available in a digital format has already been made. The question is how to go digital in a way that is practical (e.g., considering funding, staff time) and useful for patrons (both local and remote). Though creating digital versions of paper maps has been standard practice for a decade or more…

The core duties of the reference librarian inherently mandate that the work environment is not unlike a kaleidoscope: Students and faculty revolve within and around the library, and reference and public services workers do the same; every move temporarily redesigning the library, its collections, and even its very role on campus into something…

As part of a focused, methodical, and evaluative approach to emerging technologies, QR codes are one of many new technologies being used by the UC Irvine Libraries. QR codes provide simple connections between print and virtual resources. In summer 2010, a small task force began to investigate how QR codes could be used to provide information and…

Veterinary medical libraries and librarians are unique. There are now 33 veterinary colleges in North America, and in accordance with American Veterinary Medical Association accreditation, each has a library managed by an accredited librarian. Colleges with veterinary programs often maintain specialized branch libraries to support the degree,…

Today's academic library provides resources that users can access both physically in the library and virtually from academic offices. This increasing availability of online access means that information resources are no longer confined within library walls and librarians need to rethink how their constituents' information needs are being met.…

With virtual library services increasing, public services librarians may find themselves with questions such as: What instant messaging services (IM) are available? Which IM service would best suit my patrons' needs? Which IM service best suits my library's technology profile? This column describes the features and functionality of major instant…

At the 2008 ALA Annual Conference, a wonderful Association of College and Research Libraries (ACRL) preconference was presented entitled "Library Instruction 2.0: Building Your Online Instruction Toolkit". The presentation was enlightening and provided numerous and valuable recommendations for Web 2.0 sites that can facilitate and enliven library…

With celebrities discussing Twitter on television talk shows, Facebook being used by people to share pictures of their grandchildren, and academic seminars being delivered in Second Life, it is hard to get through a day without being faced with some sort of social networking tool. Librarians often talk about the importance of outreach and of…

Electronic reference resources are expanding traditional print reference collections far beyond the walls of the library building. While the library literature has seen a debate rage about the various merits and pitfalls of electronic reference sources, no one disputes they are here to stay. As more of the library content becomes available through…

This column is typically devoted to discussion of the different ways in which public service librarians use technology. But for this, the special graduate student issue and her inaugural issue as the technology columnist, Breakstone is flipping things around. Public service librarians can best help their graduate student patrons by understanding…