This study analyses fifteen months of circulation data from a popular titles collection at a regional campus undergraduate library. To better understand how popular titles collections in academic libraries are used, this data analysis shows a breakdown of use amongst the entire campus population (students, faculty, and staff). Faculty are the most…

How can we best train student employees for public service roles? At UC Berkeley, as in many academic libraries, a student employee is the first person that a user will see when entering the library; they are the "face of the library." A positive interaction will set a positive tone for the user's library experience, while a negative…

When the COVID-19 pandemic forced universities in China to abruptly transition to virtual instruction, library services adapted quickly to provide research services, instruction, and access to collections. The library at NYU Shanghai was about to begin its sixth year of providing library research workshops to Freshmen enrolled in foundational…

This study sought to (1) Determine how international students conduct research. (2) Determine whether international students conduct research in the way they perceive that they do. (3) Determine whether international students are efficient in conducting research. This study collected data from 67 international students who attend the University of…

There is increasing pressure from funders, publishers, the public and other research organizations on researchers to improve their research data management. The main objective of the study was to examine the practices of research data management at higher education institutions in Ethiopia. The study was employed multi-stage sampling technique to…

This personal narrative describes strategies for incorporating relevant lived experience as narrative storytelling during library instruction in an academic classroom setting. Integrating personal narrative into curriculum is proposed as a technique for expanding instruction librarians' development as teachers and mentors, and for motivating and…

In 2015, the Research and Instructional Services Unit of Meyer Library at Missouri State University was challenged to update and rethink the current service model and space. We had been operating in a traditional reference model, including a large, walkup reference desk that was staffed primarily by faculty librarians. After reviewing the…

Libraries should begin to revise service policies to include cultural competency approaches to ensure they provide students a reliably inclusive experience with our services. Many non-LIS disciplines have established easy to borrow practices that libraries can adapt for these purposes. Revision of policies is not enough, however, and inclusive…

As academic libraries are instituting 3D printing into their services, assessment of these programs is necessary. This paper analyses the 3D printing program at an academic library from inception through the one thousandth print request. Information such as who was using the library's 3D printers, were they associated with specific departments on…

As an alternative to large-scale outreach events, three public services librarians created a series of small-scale outreach events aimed at educating graduate students about library services and increasing positive perceptions of the library. The librarians ran five events with a 2:1 student-to-librarian ratio, and one event with a 13:1…

The purpose of this paper is to describe how the Understanding by Design instructional design framework can be applied to design high-quality single-session information literacy instruction. The author describes the Understanding by Design process in detail, noting modifications for single instructional session design with examples from the…

The literature on academic librarians' teaching experience consistently reflects a disconnect between the education Library and Information Science (LIS) graduates receive and the knowledge and skills they need to perform their jobs. The goal of this study is to assess the current state of instruction and user education courses in graduate…

Citation management programs are tools used to organize references and to create citations and bibliographies. Libraries are often the central point for providing training and support in using these tools. To determine how we could improve our support and training services, we surveyed users to determine what software in being used, why they chose…

To better engage our graduate students, we asked them to describe their research strategy and challenges, helpful research support services, and their preferred venue for learning research skills. We conducted a thematic analysis and found that participants' top reported research strategies included "Research Topic Development" and…

In this study, researchers used basic qualitative research to understand the spaces, resources, and services available to K12 students in their school libraries. Using observation and semi-structured interviews with K12 teacher librarians, this research allowed for a comparison of the K12 and post-secondary environments through which the authors…