The article explores the role of the Registrar (Chief Operating Officer) in a university, and the ways in which we value the contributions of professional, managerial and administrative (PMA) staff. It assesses the conditions in which PMA staff work and describes the professional development opportunities they enjoy. The article goes on to analyse…

Globalisation has affected many aspects of daily life, including education. In the last decade, "internationalisation" has become one of most popular terms in the education arena. A wide discourse exists, including the definition of internationalisation, its purpose, strategies, policies and practices, its assessment methods, and the…

International students make up an increasingly large proportion of the UK's student population. Whether studying at undergraduate, postgraduate taught or postgraduate research level, they require support just like home students. However, international students can often bring additional issues and complications for the staff who are supporting…

"Disruption"--while an evocative word triggering feelings of anxiety and perhaps even fear--also signals renewal and growth. The Higher Education (HE) sector in England has experienced some profound disruption over the years, and yet has emerged stronger and renewed in many ways. The impact of recent disruptive forces, from fees to the…

The understanding of gender inequality for women entering work has not been subject to significant research or theorizing. This small study indicated that young women entering the workplace are subject to direct discrimination and by using an intersectionality approach this paper proposes that the intersection of gender and young age results in…

An audit of economics provision shows that over the past decade economics has disappeared from large parts of the UK's higher education landscape, especially the post-1992 universities. In the north of Britain the binary system has effectively re-emerged leaving many potential students unable to study key subjects such as economics. Post-1992…

The Australian government recently established a national regulator with responsibilities of registration and accreditation of all kinds of higher education providers including universities. The Tertiary Education Quality and Standards Agency (TEQSA) subsumes the functions of the previous Australian Universities Quality Agency (AUQA) with…

Everyone has a personal brand. To ensure success at work you need to manage your personal brand which is made up of your tangible and intangible attributes. This paper reviews the literature around personal branding, looks at some of the attributes and discusses ways you can reflect and begin to build your personal brand in a higher education…

Just who are "administrators" in UK higher education? The definition of administrators is explored and it is argued that it has changed to become looser. Administrative roles are now much more diverse. Technological changes have created new roles and opportunities with progression opportunities for some staff. The statistical evidence…

This paper examines the role of reflexivity in supporting middle managers in understanding and facilitating large-scale change management projects in their organisations. Utilising an example from a UK university, it is argued that the development of a conceptual model to fit local circumstances enables deeper understanding and better informed…

The organisation and administration of research and teaching in universities depends upon daily consultation, cooperation and negotiation, shared management and input of specialist and organisational skills and expertise. Universities conduct staff surveys which reveal significant worries about certain person-management aspects of everyday…

The expansion and specialisation of "non-academic" higher education roles, in response to increased regulation, monitoring and measurement of the sector, can be attributed to a rise in neoliberal manageralism and globalisation. Such changes have challenged the professional status of the academy, potentially…

Internationalisation has transformed the higher education landscape around the world and has dramatically changed itself. Some question whether the change is for better or worse given some of the unintended consequences of internationalisation such as commercialisation, diploma and accreditation mills, international rankings and the great brain…

Student Engagement is the investment of time, effort and other relevant resources by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students, and the performance and reputation of the institution. As such, it has affective, behavioural and cognitive dimensions,…

The Australian government initiated a review of higher education in 2008. One of the outcomes of the review was the formation of a national regulator, the Tertiary Education Quality and Standards Agency (TEQSA), with responsibilities to: register all higher education providers, accredit the courses of the non self-accrediting providers, assure…