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Farmer, Julie – Perspectives: Policy and Practice in Higher Education, 2017
Since the late 1970s, the Access to Higher Education (Access to HE) Diploma (the Diploma) and its predecessor Access to HE certificates and courses have provided opportunities for adults to undertake the preparation they need to progress to higher education (HE). The Quality Assurance Agency for Higher Education (QAA) has been collecting data…
Descriptors: Access to Education, Higher Education, Adult Students, Student Certification
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Behrens, Rob – Perspectives: Policy and Practice in Higher Education, 2015
The prevention and resolution of student complaints are critical factors in maintaining and improving the student experience. Rob Behrens looks at the wider context, drawing on lessons from beyond higher education, to examine the opportunities and possible pitfalls.
Descriptors: Student Experience, Student Problems, Educational Opportunities, Barriers
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Palfreyman, David – Perspectives: Policy and Practice in Higher Education, 2012
The author argues that a Higher Education Bill will be lacking in the future, as promised in the 2011 White Paper on HE; and hence the regulatory framework for English HE will, for the immediate future at least, have to evolve within the law as it is rather than via new legal powers. The essential issue is how to extract the benefits of market…
Descriptors: Higher Education, Competition, Consumer Education, Tuition