This article explores how self-identified lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQ) students use the library located within a culture center on campus serving LGBTQ students, compared to the ways those students use the main campus library. In particular, this study asks how LGBTQ students' needs of library collections may…

Incentivizing faculty adoption of Open Educational Resources (OER) as a method for reducing textbook costs to increase access and affordability of higher education has been an area of development in academic libraries. This study describes the experience at Lehman College, CUNY, the only four-year public college in the Bronx, NY and the alignment…

This case study demonstrates how librarians at LaGuardia Community College led a college-wide knowledge management project to implement "Ask LaGuardia," an online knowledge base where users can find answers to common questions on navigating this large urban college. Students had been experiencing difficulty receiving clear, correct, and…

New York University Abu Dhabi Library has developed new strategies to increase efficiency in technical services processing between units based in New York and Abu Dhabi. This case study discusses the challenges specific to the international context and the methods used to overcome them, increase speed processing, and ultimately improve patron…