Academic libraries, apart from their main function, which is to provide information services to academic communities, may also perform a number of social roles in the broad meaning of the term. Accordingly, they now tend to serve as the third place offering inclusion and animation activities to academic as well as local communities (including…

Student partnership, a growing phenomenon in higher education, has transformed the way universities collaborate with students. Yet, to date, the academic library has rarely been examined as a place for student and staff partnerships to thrive. In this article, we present findings from a national students as partners benchmarking survey conducted…

Academic libraries have been subjected to disruptive events throughout history. Academic literature primarily provides case study examples of incidents, guidance on developing an emergency management plan or advice on recovering or restoring items, particularly related to Special Collections, which require specific handling expertise.…

Across the sector, universities are transforming the student experience by reconceptualising the ways in which they partner with students. The academic library is at the heart of the university experience and libraries have a long history of collaboration and engaging with their communities. As such academic libraries are the perfect next frontier…

Academic libraries have always strived to be purposively involved in the university's mission attainment efforts. Today, the increase of retention levels is paramount, and, in many cases, it is at the center of higher education institution's strategic plans. For Andrews University, for example, the goal is to reach 80% in the next five years. In…

This article presents a substantive grounded theory that shows how senior library leaders can achieve the library's strategic alignment with the university. The theory suggests that increasing uncertainty causes the library's leadership to consider how the library's strategic contributions can support the university's core priorities while also…

Research support services at The University of Queensland Library (UQ Library) have evolved in response to the global and national drivers, which have impacted on broader University strategy. UQ Library's success in responding to these drivers has involved leveraging the information within, and capacity of, the institutional repository, the core…

In the last decade Australian academic libraries have increasingly aligned their research support services with assessment criteria used in the national research evaluation exercise (Excellence for Research in Australia). The same period has seen growing interest in research impact outside of traditional measures, such as bibliometrics. Social…

This case study presents a conceptual model of researcher performance developed by Deakin University Library, Australia. The model aims to organize research performance data into meaningful researcher profiles, referred to as researcher typologies, which support the demonstration of research impact and value. Three dimensions shaping researcher…

Librarians at universities continue to seek new ways to engage and partner with researchers in order to enhance and enrich the way that they work. This article looks at some of the ways that libraries have been doing this in recent years, what has worked, and what needs to be done to continue to develop these important partnerships. These…

Strategic communication is not solely the remit of library managers and directors, but is the product of internal culture and engagement with the organization's brand. Libraries need to communicate strategically, in order to demonstrate to individuals across the organization that their message is on point, and that they understand, are committed…