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Chadwick, Scott A.; Pawlowski, Donna R. – Michigan Journal of Community Service Learning, 2007
This paper provides an example of how institutional service-learning assessment data can be used to drive organizational change. Furco's (1999) self-assessment rubric for the institutionalization of service-learning in higher education is used in modified form as the instrument through which organizational-level assessments were made. The process…
Descriptors: Information Theory, Scoring Rubrics, Organizational Change, Data Analysis