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Cripps, Michael J. – Journal of Technical Writing and Communication, 2011
Single sourcing through a content management system (CMS) is altering technical communication practices in many organizations, including institutions of higher education. Open source software (OSS) solutions are currently among the most popular content management platforms adopted by colleges and universities in the United States and abroad. The…
Descriptors: Technical Writing, Public Colleges, Case Studies, Open Source Technology
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Bokor, Michael Jarvis Kwadzo – Journal of Technical Writing and Communication, 2011
This article explores how the English language contributes to cross-boundary communication failure and establishes that there is an "English language problem" that has not been adequately addressed in preparing United States native English-speaking students for international technical communication tasks. For example, U.S. technical communication…
Descriptors: Technical Writing, Audience Analysis, Computer Software, Guides