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Direct linkEnglish, Fenwick W.; Bolton, Cheryl L. – Journal of School Leadership, 2008
This article is a report on a study of the use of heuristics, shortcuts, and rules of thumb by middle-line managers in institutions of higher education in the United States and the United Kingdom. Using a nonprobability convenience sample, the coinvestigators interviewed 13 middle-line managers over 5 months from eight institutions. The results…
Descriptors: College Administration, Figurative Language, Heuristics, Foreign Countries
