When faced with a morally charged situation, individuals engage in an ethical decision-making process to resolve the ethical dilemma. This paper outlines a model that describes the steps in the ethical decision-making process and identifies situational factors, collectively termed moral intensity, which may influence this process. The use of a case study, presenting an ethical dilemma relevant for professionals, offers an opportunity to apply the ethical decision-making model. This model can be used as a teaching and training tool to enhance research administrators' professional development in research ethics. (Contains 1 figure.)