The purpose of this paper is to share insights gained from the discovery, design, and delivery phases of creating a three-tiered model of non-academic learning support in open, distance, and flexible learning (ODFL): "Learner Engagement and Success Services (LESS)", at Open Polytechnic | Te Pukenga, New Zealand. Presented as a case…

Universitas Terbuka is a public university in Indonesia that implements an open-distance education system. The quality and success of higher education in Indonesia are indicated by the gross enrolment rate (GER). Modelling student retention is one indicator of the value of the GER. The chances of distance learners' retention in a certain period…

This qualitative survey studies the perceptions of adult students enrolled in a teacher training programme in Greece. It examines synchronous distance education, the Microsoft Teams platform, and the prospect of strengthening and establishing this type of education after the COVID-19 pandemic. The survey used the semi-structured interview as a…

Faculty members' soft skills are vital for developing students' knowledge, understanding, values, and skills. How teachers integrate soft skills with the subject matter influences how their students acquire the skills they need in their academic life and beyond. Soft skills are a key factor for students' success--not just in their academic work,…

The closure of primary schools during the COVID-19 pandemic led to a rapid shift to remote learning, placing more responsibility for learning on parents and guardians. This study sought to explore parents' experience while engaging in their children's remote learning during that period. The study is particularly timely in light of a dramatic…

This study uses a statistical survey over three consecutive years to show how the first-year students of a mid-sized Bring Your Own Device (BYOD) secondary international school perceive the impact of using their own iPad on their learning. The students' perceptions how awareness of the usefulness and challenges associated with using their iPads in…

The researchers of this case study explored English language learner (ELL) parents' experience as they supported their children's English language development in an online (virtual) kindergarten programme. One-on-one semi-structured interviews were used to collect data. Then the researchers used thematic analysis to describe the participants'…

Engaging and motivating learners to successfully complete their studies are crucial elements for the success of distance educators around the world. The researchers' AIM newsletter, which is formatted in accordance with motivational learning theory, has been delivered to first-year learners in economics at Open Polytechnic of New Zealand from 2010…

With the increased adoption of online learning (even greater as a result of the COVID-19 pandemic), online asynchronous discussions have become a mainstay of many online learning platforms. As teachers struggle to communicate and connect with students due to the forced transition online, we can better appreciate the differences between traditional…

The study explored the psychosocial experience of distance learners at the National Open University of Nigeria (NOUN) and the Obafemi Awolowo University (OAU) in Ile-Ife. Psychosocial experience refers to the aggregate outcome of events and feelings that define or affect a person's knowledge and perception of their prevailing social environment.…

In open, flexible, and distance learning, asynchronous online discussion persists as a popular means of interaction and collaboration. The research literature abounds with consideration of instructor roles and expectations of teachers and tools. Student-to-student interaction is widely acknowledged as a salient benefit of asynchronous online…

The coronavirus pandemic and associated move to online learning for students in higher education has been disruptive and challenging. We report on the New Zealand arm of an international survey of higher education students (n = 147). Using quantitative and qualitative data from the survey, we find that students coped reasonably well with the…

This study aims to explore lecturer attitudes to, and intentions for, using a learning management system (LMS) in a Vietnamese university. Its two main purposes are to (a) identify the factors that influence lecturer attitudes and intentions to use an LMS, and (b) examine the causal relationships among the factors. To achieve this aim, the study…

Online teaching and learning programmes allow akonga who live in isolated areas, or who have differing learning requirements, to study by distance. Maintaining student engagement in the online environment is an important aspect. This article explores how kaiako (teachers) can engage their akonga (students) better in online environments. The…

An academic's adoption of online learning during the 2020 lockdown required new levels of engagement with the learning management system (LMS). In this position piece, we suggest that academics are pivotal to online course development, and they should determine alternative means of instruction and assessment during any transition to online…