The Bourdieuian concept of "position-taking" is applied in this analysis of recognition of prior learning (RPL) policy and practice in Australian higher education. Data from institutional documents and participant interviews indicate that, within RPL policy, the universities selectively employ prevailing discourses of "quality"…

Interviewed administrative staff at Australia's Curtin University about the extent to which they perceive academics and staff as customers. Found that they have ambivalent feelings toward academics as customers and perceived a lack of interpersonal skills among some academics. In dealing with students, administrative staff move beyond the…