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Direct linkSeo, Young-Jin; Um, Ki-Hyun – Journal of Computing in Higher Education, 2023
The present study aims to conceptualize service quality and perceived value in the context of blended learning by redefining and modifying the existing SERVQUAL model, reviewing prior marketing literature on perceived value, and examining the relationships between service quality, perceived value, and student satisfaction. The sample was…
Descriptors: Blended Learning, Value Judgment, Program Effectiveness, Student Satisfaction
Simonova, Ivana – Journal of Computing in Higher Education, 2019
Blended design of teaching/learning foreign languages, in this case English grammar, has become widely spread within the higher education. The main objective of the article is to discover whether blended approach enhances the process of acquiring new knowledge in the field. The research was conducted at two institutions: faculty of informatics and…
Descriptors: Blended Learning, English (Second Language), Second Language Learning, Second Language Instruction
