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Direct linkMullen, Claire; Pettigrew, Jim; Cronin, Anthony; Rylands, Leanne; Shearman, Donald – International Journal of Mathematical Education in Science and Technology, 2022
The dramatic changes brought on by the COVID-19 pandemic have changed the way in which mathematics and statistics support is offered. Students and staff have been presented with new opportunities and challenges. One-on-one interviews were conducted late in 2020 with 23 students and staff who had experience with fully online mathematics and…
Descriptors: College Mathematics, Academic Support Services, Statistics, Interpersonal Relationship
Cronin, Anthony; Intepe, Gizem; Shearman, Donald; Sneyd, Alison – International Journal of Mathematical Education in Science and Technology, 2019
This paper explores analysis of feedback data collected from student consultations at two mathematics support centres at universities in Australia and Ireland. Unstructured text data was collected over six years and includes qualitative data on student queries collected during the consultations from mathematics and statistics related subjects.…
Descriptors: Natural Language Processing, Feedback (Response), Mathematics Instruction, Academic Support Services
