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Peer reviewedMazzarol, Tim; Soutar, Geoffrey Norman – International Journal of Educational Management, 1999
Outlines a model of factors critical to establishing and maintaining sustainable competitive advantage for education-services enterprises in international markets. The model, which combines industrial economics, management theory, and services marketing, seeks to explain the strategic decision-making environment in which the education exporter…
Descriptors: College Administration, Competition, Decision Making, Higher Education
Peer reviewedDiPaola, Michael F.; Hoy, Wayne K. – International Journal of Educational Management, 2001
Describes a typology of change drawn from conceptualizing conflict as cognitive or affective, and organizational formalization in terms of enabling or coercive procedures. The framework can predict the impact of change, from situations that catalyze and facilitate change to those that frustrate and inhibit it. Summarizes key factors for school…
Descriptors: Change, Change Strategies, Conflict, Models
