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Direct linkMaamari, Bassem E.; Salloum, Youssef N. – International Journal of Educational Management, 2023
Purpose: The purpose of this paper is to answer two basic research questions: "Does high emotional intelligence affect teaching effectiveness at universities?" and "What role do personality traits play in moderating that relationship?" Design/methodology/approach: The paper is a quantitative study using self-reporting…
Descriptors: Emotional Intelligence, Teacher Effectiveness, College Faculty, Personality Traits
Alhajeri, Salem; AlTameemy, Farooq Ahmed – International Journal of Educational Management, 2023
Purpose: The quality of higher education has become a topic of increasing interest to researchers in recent decades. This study, therefore, aims to investigate the comparative effectiveness of instructors at higher education institutions in Kuwait and the USA, while also investigating the parallel differences in student culture and gender.…
Descriptors: Teacher Effectiveness, College Faculty, Cross Cultural Studies, Foreign Countries
Bilal, Ahmad Raza; Fatima, Tehreem; Bin Dost, Khyzer; Imran, Muhammad Kashif – International Journal of Educational Management, 2020
Purpose: Students' satisfaction is termed as their subjective evaluation of the fulfillment of expectations and pleasure experienced from the teaching services. This study intends to examine the role of teachers' work engagement in inculcating students' satisfaction from their teachers taking a self-determination perspective. It moreover…
Descriptors: Teacher Role, Interaction, Teacher Student Relationship, Work Attitudes
Agrawal, Shiv Ratan; Mittal, Divya – International Journal of Educational Management, 2019
Purpose: The purpose of this paper is to explore the key role of WhatsApp as WhatsApp-customer relationship management (w-CRM) for strengthening the relationship in the education sector. The paper is exploratory in nature. Design/methodology/approach: A self-administered questionnaire was developed with 20 items for four latent constructs. The…
Descriptors: Computer Oriented Programs, Handheld Devices, Computer Uses in Education, Undergraduate Students
Amegbe, Hayford; Hanu, Charles; Mensah, Farouq – International Journal of Educational Management, 2019
Purpose: The purpose of this paper is to examine the role of employees' behavioural factors in increasing students' loyalty. It specifically examines the direct and indirect mediations between employees' service quality, trust and intimacy. The focus is on the effects of constructs of service quality (SQLTY), trust (TRUS) and intimacy (INTIMACY)…
Descriptors: Foreign Countries, Trust (Psychology), Educational Quality, Employee Attitudes
Maamari, Bassem E.; Majdalani, Joelle F. – International Journal of Educational Management, 2019
Purpose: The purpose of this paper is to answer the basic research question "Do highly emotional intelligent teachers increase student's satisfaction in the universities?" Design/methodology/approach: The paper is a quantitative study using self-reporting questionnaires applied on 283 students and 10 faculty members. Findings: The paper…
Descriptors: Emotional Intelligence, Teacher Student Relationship, Student Satisfaction, Foreign Countries
Magaña Medina, Deneb Elí; Aguilar Morales, Norma; Valdés Cuervo, Ángel Alberto; Parra-Pérez, Lizeth G. – International Journal of Educational Management, 2019
Purpose: The purpose of this paper is to analyze the relationship among undergraduate students' perception of faculty members' and institutional support, undergraduate students' appreciation of scientific skills and undergraduate students' research endeavors. Design/methodology/approach: A structural model was calculated to relate the variables.…
Descriptors: Undergraduate Students, Student Attitudes, College Faculty, Foreign Countries
