Institutional policies and policy systems are vital to the well-being of institutions of higher education. While many institutions dedicate time and resources to the development of key policies, the establishment of a well-designed and well-functioning policy system is often neglected. We refer to the discrepancy between the importance of institutional policy systems and the lack of time and resources devoted to them as the "policy paradox." This article chronicles Utah Valley University's policy improvement initiative as a guide for institutions of higher education interested in improving institutional policy systems.