Artificial intelligence (AI) technologies have the potential to completely transform how we teach and learn in higher education. ChatGPT, a language model developed by OpenAI, is one such tool that can deliver individualized recommendations to students, increase collaboration and communication, and improve student learning results. However, there…

As computational thinking becomes increasingly essential, the challenge of designing effective teaching approaches to foster students' abilities in this area persists, especially for higher order thinking skills. This study addresses this challenge by proposing and implementing a peer assessment-based Scrum project (PA-SP) learning approach in…

The use of extended reality (XR) technology in education offers many advantages for transferring knowledge and practical skills training at the higher education level. As a result, many Universities over the past 5 + years have undertaken pilot programs to both develop XR content and assess how to best implement it within existing teaching and…

The association between information management and cloud computing has been supported substantially in the existing literature. However, little is known about the role of national culture in this relationship. Accordingly, this study aims to investigate the role of national culture in the relationship between information management and the…

Cloud computing service has been found to be effective in increasing the capacity of Higher Education Institutions (HEIs) since it delivers services through enhanced information technology capabilities. Quality of Service (QoS) in cloud service is considered a rapidly growing phenomenon to guarantee a high level of service and is identified as an…

In recent years, with the popularity of AI technologies in our everyday life, researchers have begun to discuss an emerging term "AI literacy". However, there is a lack of review to understand how AI teaching and learning (AITL) research looks like over the past two decades to provide the research basis for AI literacy education. To…

Learning analytics have proved promising capabilities and opportunities to many aspects of academic research and higher education studies. Data-driven insights can significantly contribute to provide solutions for curbing costs and improving education quality. This paper adopts a two-phase machine learning approach, which utilizes both…

To date, the growth usage of mobile technologies and devices as well as the ubiquitous wireless communication have led to the development of new systems and applications in many fields and areas including education. This technological progress can be used to facilitate the students' lives by creating smart and personalized solutions considering…

Google Classroom (GC) has provided affordances for blended learning in higher education. Given this, most institutions, including Malaysian higher educational institutions, are adopting this learning management system (LMS) technology for supporting out of classroom pedagogical. Even though quantitative evidence exists to confirm the usefulness of…

Cloud service is an emerging technology in Higher education institutions (HEIs). However, while providing this technology, quality of service (QoS) not given sufficiently important attention especially from the HEIs and decision makers. In this research, previous QoS models and frameworks are reviewed of researches done in this field are…

Program review has been recognized as a common practice amongst universities worldwide. This exercise usually ensures that programs are up to date, meet high quality standards, continuously responding to changes, and hence, adheres to continuous improvement practices. It is a cycle that involves different stakeholders ranging from program chairs…

One of the main challenges to be confronted by Higher Educational Institutions (HEI), so as to increase quality, is the provision of personalized education services in a wide range of educational settings, often beyond the course sequences historically offered to students. However, this personalization requires the continuous reconfiguration and…

The rate of adoption of e-learning has increased significantly in most higher education institutions in the world. E-learning refers to the use of electronic media, educational technology, also; information and communication technology (ICT) in the educational process. The aim for adopting e-learning is to provide students with educational…

Enterprise Resource Planning Systems (ERP) are very large and complex software packages that run every aspect of an organization. Increasingly, ERP systems are being used in higher education as one way to teach business processes, essential knowledge for students competing in today's business environment. Past research attempting to measure…

The Enterprise mobility communication technology provides easy and quick accessibility to data and information integrated into one single touch point device. This device incorporates or integrates all the processes into small applications or App and thus increases the workforce capability of knowledge workers. "App" which is a small set…