This case study investigates Carolyn, an effective volunteer ESL and literacy instructor of adult African refugees, in order to understand both what it means to be a qualified instructor, and also how community-based volunteer instructors may become more qualified. The study's findings suggest that Carolyn's qualifications are a combination of…

In working class education, one of the primary goals in addition to basic literacy was the formulation of class-based interpretations of society. In the late 19th and early 20th century, as literacy programs began to filter into the lives of proletariat, an attempt to expand the definition of literacy past basic reading and writing skills…

This article analyzes one prison literacy program in Texas that trains inmate participants to teach other men and women, likewise incarcerated and often dyslexic, to read and write in English. Noting the regular recurrence of the words "repair" and "hope" in participants' descriptions of HOPE and associated activities, the…

This article provides suggestions for community coalitions and other literacy service providers for implementing a performance management process that would be useful for helping coalitions and service providers to improve their efforts. It provides initial suggestions as to: the roles community coalitions might undertake in community literacy…