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ERIC Number: ED612213
Record Type: Non-Journal
Publication Date: 2021-Apr
Pages: 12
Abstractor: As Provided
ISBN: N/A
ISSN: N/A
EISSN: N/A
Five Years Later: Technology and Advising Redesign at Early Adopter Colleges. CCRC Research Brief
Pellegrino, Lauren; Lopez Salazar, Andrea; Kalamkarian, Hoori Santikian
Community College Research Center, Teachers College, Columbia University
In 2015, 26 broad-access two- and four-year colleges from various regions across the nation began steps to adopt or enhance technology-mediated advising practices in an effort to improve the way they support students. These institutions were part of the Bill & Melinda Gates Foundation's Integrated Planning and Advising for Student Success (iPASS) initiative, aimed at promoting technology-supported advising redesign with implementation guidance from Achieving the Dream and EDUCAUSE. Understanding the iPASS colleges' long engagement in advising reform provides insights about sustainable and scalable redesign strategies that may work well at other institutions. Based on interviews with college personnel, this brief discusses the iPASS colleges' experiences, achievements, and challenges. The authors' findings align with and build on CCRC's previous iPASS and advising redesign research, which recognizes several elements connected with successful redesign efforts: the importance of strong support from senior leadership; a focus beyond technology adoption that considers structural changes at the college that are central to the student experience and advising practice; and a clear shift in outreach and communication with students--both in-person and electronically--that is more targeted and personalized. This brief also discusses how the early adopter colleges have worked with technology vendors, the ways in which they have leveraged internal resources to move the redesign work forward, and how they have maintained momentum in reform over a substantial period of time. [The report is funded by the Advising Success Network. An additional partner of the network is NACADA: The Global Community for Academic Advising.]
Community College Research Center. Available from: CCRC Publications. Teachers College, Columbia University, 525 West 120th Street Box 174, New York, NY 10027. Tel: 212-678-3091; Fax: 212-678-3699; e-mail: ccrc@columbia.edu; Web site: http://ccrc.tc.columbia.edu/
Publication Type: Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: NASPA - Student Affairs Administrators in Higher Education; Achieving the Dream, Inc.; American Association of State Colleges and Universities; EDUCAUSE; University of South Carolina, National Resource Center for the First-Year Experience and Students in Transition
Authoring Institution: Columbia University, Community College Research Center
Identifiers - Location: Massachusetts; New Mexico; Texas (San Antonio)
Grant or Contract Numbers: N/A