Reports on a longitudinal study of the adoption of technology by 11 humanists. The study corroborates the tendency of humanists to adopt technology more slowly and provides insight into why. The distinctiveness of the primary evidence used by humanists--i.e., the documents and artifacts created by others--is emphasized. (32 references) (KRN)

Discusses issues of diversity in library and information science-education programs and how these efforts can be addressed positively to better serve students and their future users. Topics include a historical background, attracting people of diversity for doctoral programs and faculty positions, curriculum issues, and recruiting. (Author/LRW)

Investigated the relationship between academic procrastination due to fear of failure and task aversiveness, and library anxiety at the graduate level. Results of the Library Anxiety Scale, Procrastination Assessment Scale-Students, and Pearson product-moment correlations showed procrastination was related to affective barriers, comfort with the…

Reports on a two-phase study of academic libraries to identify patterns of database use and the factors that might influence this use. Online data was used as well as results from a survey that investigated factors that may influence online use, including level of instruction and availability of remote access. (LRW)

Describes the card sort technique that was used by Cornell University to help determine how users would organize a set of concepts to be included in an online digital library help system. Presents Cornell's experiences as a case study with detailed instructions for conducting and evaluating the card sort technique. (Contains 13 references.)…

The "LibQUAL+" diagnostic tool, product of the Association of Research Libraries (ARL), shows that although a single factor dominates user thinking about library service quality, all items in the survey suffuse this factor. Several first-order factors contribute unique information to the notion of service quality. As different users…

Presents a comparison of access to full-text articles from a free bibliographic database (PubSCIENCE) for affiliated and unaffiliated users. Found that affiliated users had access to more full-text articles than unaffiliated users had, and that both types of users could increase their level of access through additional searching and greater…

Compares data collected in library surveys of Internet users at Seton Hall University in 1998 and 2001 to provide information on changes in library users' Internet use behavior, satisfaction levels, and problems in using the Internet. Discusses use of the university library home page; search strategies; and search training. (Author/LRW)

This preliminary study was designed to benchmark patron perceptions of reference desk services at academic health science libraries, using a standard questionnaire. Responses were compared to determine the library that provided the highest-quality service overall and along five service dimensions. All libraries were rated very favorably, but none…

Western Kentucky University Libraries developed a survey similar to its Web-based library satisfaction survey, with identical content for library Web and exit patrons to compare these groups' responses. Focuses on the collection of Web and exit survey responses in a two-week period, transformation of response data for analysis, comparison of the…

This study, based on data from the National Study of Student Learning, examines factors that influence undergraduates' academic library use during the first three years of college. Undergraduates' high school library use, student-faculty interactions, and active learning and engaged writing activities predicted library use for all three years of…

This study examined catalog records and compared the number and type of access points with number of circulations by type of user. Although little significant correlation was found between the total number of access points and total circulation, interesting trends were found in correlations by type of subject and user. (CDD)

Proposes that the concept of the traditional reference desk as the center of reference services in academic libraries is a tradition that should be examined in light of new technologies and changes in the way people find and use information. An alternative or supplementary model is delineated. (Author/CDD)

A theoretical scheme classifies user behavior into three domains of library activity--affective, cognitive, and psychomotor--and three levels of learning--orientation, interaction, and internalization. Examples of library skills and errors in each of the nine major classes are given, and applications to library instruction are suggested.…

Discusses changes in academic libraries resulting from evolving technologies, and the need to train library patrons and staff in the use of electronic information systems. A review of the training literature and the results of three projects for supporting patron use of online systems are reported. (CLB)