This article reports on a pedagogical tool developed to facilitate effective inter-cultural communication in the workplace. We created pre- and post-instruction videos of a native speaker (NS) and non-native speakers (NNSs) in simulated job interviews. Initial interviews were examined for pragmatic difficulties, and one of the researchers also…

This study investigates performance on oral tasks across two groups of francophone learners with different ESL instruction. It reports on second language (L2) ability gains in intensive instruction and regular instruction. To date, gains in oral proficiency have not been reported in such programs, nor has there been a comparison across two…