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Direct linkKettunen, Jaana; Sampson, James P., Jr.; Vuorinen, Raimo – British Journal of Guidance & Counselling, 2015
This article reports findings from a phenomenographic investigation into career practitioners' understanding of competency for social media in career services. Sixteen Danish and Finnish practitioners with experience using social media in career services were interviewed in focus groups. Competency for social media in career services was conceived…
Descriptors: Career Counseling, Social Networks, Computer Mediated Communication, Interviews
Callahan, Amy; Inckle, Kay – British Journal of Guidance & Counselling, 2012
The provision of online counselling and emotional support is a subject of intense debate among service providers. The subject is explored here by triangulating data from a statistical analysis of data from a children's helpline, interviews with practitioners and a focus group. Despite practitioners' concerns relating to misinterpretation,…
Descriptors: Cues, Computer Mediated Communication, Focus Groups, Statistical Analysis
