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Callahan, Amy; Inckle, Kay – British Journal of Guidance & Counselling, 2012
The provision of online counselling and emotional support is a subject of intense debate among service providers. The subject is explored here by triangulating data from a statistical analysis of data from a children's helpline, interviews with practitioners and a focus group. Despite practitioners' concerns relating to misinterpretation,…
Descriptors: Cues, Computer Mediated Communication, Focus Groups, Statistical Analysis
Hamilton-Roberts, Amy – British Journal of Guidance & Counselling, 2012
This small-scale study, based in a semi-rural South Wales Local Authority, sought to explore how both school-based counsellors and link-teachers perceive their school-based counselling services. The research aimed to answer three research questions: 1) what are the perceived impacts of the service? 2) what are the perceived attributes of the…
Descriptors: Foreign Countries, School Counseling, Counseling Services, Questionnaires