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Watts, A. G.; Dent, Gareth – British Journal of Guidance & Counselling, 2008
Three trends in the evolution of the UK Learndirect advice service are identified: the partial migration from telephone to web-based services; the trend within the telephone service from information/advice-oriented interventions to more guidance-oriented interventions; and the move from a mainly learning-oriented service to a more career-oriented…
Descriptors: Guidance Programs, Marketing, Foreign Countries, Telecommunications