In this article, the author explores how higher education and student affairs (HESA) administrators can conceptualize servingness by understanding the experiences of Black students, administrators, and faculty at Hispanic Serving Institutions (HSIs). The author uses an organizational conflict lens to propose recommendations that could support HESA…

Case Willoughby begins by recalling his experience as a Class Dean at Columbia University in New York City about eight miles north of the burning twin towers on September 11, 2001. He reflects that everyone in New York City had this horrible shared experience that made the city of wildly different people into one whole. The entire country was…

In this article Nancy Evans, a former faculty member, recalls her experiences during two major crises, a campus shooting and the 9/11 attacks. Through these difficult situations, she learned some strategies for supporting students during crisis. Now in the midst of the COVID-19 pandemic, she shares some of these strategies. Additionally, guidance…

In this interview, Beverly Daniel Tatum, President Emerita of Spelman College, shares her views of higher education. She notes the historical importance of historically black colleges and universities to our current leadership in all areas of society, their importance in rural areas or other places with limited educational options, and their need…

Every institution is different, so educators should explore the concept of spatial cues at their institutions. Without serious consideration of space, many students' needs (and desires) will remain unknown and unaddressed. More than any time before, campuses must develop strategies to better understand students' diverse experiences and…

When Case Willoughby took his first community college job, he started by applying student development and student engagement theory to advising. He refocused advising to support students in exploring academic and career goals and teach them the intellectual and practical skills they need to learn. This experience led Willoughby to notice that…

Over the last four years at Union College, the authors and their colleagues have developed a successful peer-mentoring program called Peer Assistants for Learning (PALs). Students are faced with many stressors and need help in addressing issues that may be troubling them, many of which are not academic issues. Students may perceive that faculty…

Educating the student body on mental health involves outreach to groups not normally exposed to this information, including athletes, ethnic groups, residence hall inhabitants, fraternities and sororities, and international students. Frontline responders can help facilitate this outreach through initiatives that involve presentations by counselors…

At what point does a paradigm become so prevalent that it loses its utility? Probably when attempts to simplify complex concepts become oversimplification. A case in point may be the use of the term "millennials". The designations "millennials" and "millennial generation" are frequently used, allegedly to paint a nuanced portrait of today's…

This author relates how, as a college student with an invisible disability, his experience affected his awareness of students with similar challenges and how educators can serve these students better. Henning shares his story in hopes that it will affect others' awareness of these students' challenges. To help students with hidden disabilities, he…

Reports on an 18-month study of a small residential college. Discusses four important aspects of contemporary college students, such as their holistic view of life, and suggests ways for educators at colleges and universities to enrich their understanding of student life. (RJM)

In order to improve the enrollment and retention statistics of Latino students, colleges and universities need to evaluate their approach toward Latino students and use culturally sensitive methods to asses how well students' needs are being met. This research focused on the relationship between ethnic identity and acculturation, which illustrates…

Advocates that campus professionals, particularly student affairs professionals, refocus on student learning in all its dimensions. Discusses research and learning, students' 24-hour needs, engaging in professional inquiry, collegiality, and classroom assessment techniques. Reiterates that learning is the goal of all education and that students…

This article notes that very little is known about high-achieving black students, even though these students have an important role to play in both institutional and society at large. Examines who these students are, how college is different for them, and their special struggles and needs. (GCP)

Long-term research has revealed that building bridges across the various spheres of life creates happier, more fulfilled college graduates. This was also the major conclusion of the recent book "Making the Most of College" (2001) by Richard J. Light, which reports the results of the Harvard Assessment Project. Here Light talks about what he…