IT leaders in higher education institutions (HEI) face a challenge to incorporate the continuous transformation of technology and the way it is applied in HEIs to improve the quality of IT service delivery. Managing IT per se, became more than managing IT systems with a fixed set of knowledge and skills. IT leaders needs to manage IT as a value…

This study aims to evaluate the success of the Student Information System (SIS) using the updated Information System Success Model (IS success model) proposed by Delone and McLean. Survey data were collected from 882 students using SIS at a state university in Turkey. Structural Equation Model analysis was applied through R to analyze the obtained…

In the last decade the Information Communication Technologies (ICTs) have significantly revolutionized the educational sector. With an increasing number of universities and its presence on the website, the e-service quality is becoming a vital concern toward satisfying the students who are the main stakeholder. E-service quality and e-satisfaction…

Past studies have placed little emphasis on quality factors as the detebile learning application provides me a promptrminants of mobile learning adoption. Thus, this study's purpose is to integrate the Technology Acceptance Model (TAM) with the updated DeLone and McLean's model (DL&ML) to examine whether quality factors (including system…

As a crucial factor that affects the learning performance in MOOC, self-regulated learning (SRL) has elicited considerable interest. Self-regulated learners can manage their learning activities efficiently, however, researchers indicate that MOOC learners do not adequately self-regulate their learning. Thus, providing support to facilitate…

Learning systems are widely adopted as educational tools. The success of a learning system depends on the level of acceptance by instructors and learners. Research has identified Education as a Service (EaaS) as a resource that enables instructors and learners to access a new kind of service for learning system, containing: (1) support tools and…

Technology has penetrated all aspects of the society in recent years. In the education sector, collaborative software such as GoogleDocs is pervasively used by both faculty and students. This is often because they enable frequent, cheaper and faster communication opportunities. Nonetheless, little evidence exists on the factors that influences its…

The adoption of mobile cloud computing technology is still at an early stage of implementation in the university campus. This research aims to fill this gap by investigating the main factors that influence on the decision to adopt mobile cloud computing in the university campus. Therefore, this research proposes an integrated model, incorporating…

The objective of this study is to develop and validate the MOOC Success Scale (MOOC-SS) in the Malaysian context. Further, this study ascertains the influence of MOOC success factors on learner satisfaction. Based on an elaborate literature study, six factors related to MOOC success were derived: (1) system quality, (2) information quality, (3)…

Cloud service is an emerging technology in Higher education institutions (HEIs). However, while providing this technology, quality of service (QoS) not given sufficiently important attention especially from the HEIs and decision makers. In this research, previous QoS models and frameworks are reviewed of researches done in this field are…

Cloud computing service has been found to be effective in increasing the capacity of Higher Education Institutions (HEIs) since it delivers services through enhanced information technology capabilities. Quality of Service (QoS) in cloud service is considered a rapidly growing phenomenon to guarantee a high level of service and is identified as an…

This study proposes to explore the key factors influencing the university students' intention to use mobile learning system in Indonesia. For this purpose, four direct factors incorporated into the Unified Theory of Acceptance and Use Technology (UTAUT): performance expectancy, effort expectancy, external influence, quality of services and another…

Although mobile learning systems offer several benefits for students, academic staff and universities, from easily access and learning anywhere and anytime, the use and acceptance of this new technology in Jordan still very low. However, acceptance of mobile learning by students is crucial to the success of mobile learning. The factors that affect…

The underutilization of e-learning among university lecturers is an important issue that needs to be resolved. This study aimed to formulate an e-learning postadoption model for Malaysian universities. Data were collected using self-administered questionnaires involving 36 e-learning experts who from lecturers in public and private universities in…

Investment in technological subsystems to support the activity of teaching and learning and the various areas of the life of Higher Education Institutions (HEI) is of increasing importance in the implementation of the policy and strategy of these organizations. Each of these subsystems collects a huge amount of data that, if properly organized,…