Purpose: This study aims to find evidence of the HEdPERF scale use for measuring the perceived service quality from the perspective of students in higher education institutions (HEIs) worldwide. Design/methodology/approach: A systematic review of the literature was conducted to find evidence of the scale use in articles published between January…

There is international recognition of the importance of high quality services for young children with a consensus that three pillars contribute to quality improvement: adult: child ratios, staff qualifications and group size. In Australia over the past 5 years, early childhood policy has attempted to drive improvements in early childhood service…

Background: It is well established that people with an intellectual disability have high rates of mental health problems, yet rates of uptake of services do not match need. Aim: To identify the current literature pertaining to the barriers and facilitators to access to mental health services for people with an intellectual disability. Method: A…

This review study includes 19 articles from 2016 to 2021 focusing on in-service science teachers' professional development targeted to promote student conceptual understanding. The present study is guided by the following research question: "What characterizes high-quality in-service science teachers' professional development targeted to…

Educational institutions around the world transitioned from face-to-face learning to online learning as a direct result of the COVID-19 pandemic. This sudden transition had grave consequences on e-learning service quality (ELSQ) and student satisfaction with online learning; however, what dimensions of ELSQ impacted student satisfaction most…

Background: People with intellectual disabilities and behaviours that challenge others are living longer. This review aimed to explore what is known about the health and social care needs, experiences, service interventions and resources of and for this population as they transition to different care contexts in the UK. Method: A rapid scoping…

This document presents a research synthesis for the "Educator Assessment Literacy Professional Learning Screener," a screening tool developed to help state, district, or school leaders select a high-quality assessment literacy professional learning service by evaluating the quality of content and implementation plans. The purpose of this…

Purpose: The purpose of this study is to develop a deeper understanding of the scope of talent development (TD) strategies and practices in tourism and hospitality industry contexts. Design/methodology/approach: Because the literature on talent management and TD in tourism and hospitality is limited and fragmented, an integrative literature review…

Background: Diabetes education and treatment is a public health priority. Student-delivered strategies have the potential to offer low-cost, high-quality healthcare services to underserved patients while giving students practice experience. However, the effectiveness of these interventions is unknown. Purpose: To document study characteristics and…

Libraries hold large amounts of data, which can contribute to improvements in the quality of library services. Data resources of modern library have the characteristics of big-data, where library can use big-data methods to achieve reform and innovation, including resource transferring, resource utilisation, social identity, thinking innovation.…

Some academic libraries use service philosophy statements to strengthen the quality of their service culture. A service philosophy statement communicates directly to users what they can--and should--expect from the library. This article describes a study in which the authors applied qualitative content analysis to service philosophy statements.…

Background: For schools to include quality STEM education, it is important to understand teachers' beliefs and perceptions related to STEM talent development. Teachers, as important persons within a student's talent development, hold prior views and experiences that will influence their STEM instruction. This study attempts to understand what is…

Throughout the process of child development, emotions evidence a vital role. This conceptual analysis focuses on the significant position of emotional intelligence and children with disabilities and other special needs. Emotional Intelligence (EI) is a concept that describes the ability to recognize personal emotions and how emotions trigger…

Providing quality special education services for culturally and linguistically diverse (CLD) students with or at risk of disabilities is a double bind, a larger systemic conundrum beyond individuals' efforts. To create an inclusive, culturally responsive system of support beyond the fragmented division of roles and nonconcerted assemblage of…

Background: The abuse of adults with intellectual and developmental disabilities in care services seems to be relatively common, although there are anecdotal suggestions that abuse may be predictable and preventable. Method: Evidence related to how abuse is detected and prevented within services was reviewed. Database and ancestry searches were…