This research aims to analyze the information system of learning management and the overall quality of service to the customer's satisfaction application of Ruangguru. This study employed a descriptive quantitative approach. The sampling technique was purposive sampling based on Slovin equations. Data were collected using a synchronous survey…

This quantitative research aimed to advance the use of the service quality construct to measure the perceived service quality of K-12 international schools by Generation X parents. It proposed an approach that contextualised previously published scale items for private healthcare into educationally relevant scale items. The revised scale items…

This brief summarizes a study of five school districts that have been recognized for their efforts to provide high-quality services to students experiencing homelessness. The districts worked hard to identify students experiencing homelessness and supplemented modest federal funds with private funding, district funding, community-based resources,…

This article provides an overview of current special education policy in Mexico and highlights two successful schools in rural Jalisco that have garnered recognition as particularly creative and responsive institutions. A void exists in the literature about the types of specialized services that children with disabilities are likely to encounter…

In Torfaen, situated in the South-East of Wales during the first lockdown there were seven 'hubs' supported by the Play Service Well-being Playworkers. The Well-being Playworkers have continued to support schools post-lockdown. Interviews were undertaken with nine headteachers from all seven of the 'hubs'. Thematic analysis of the data identified…

This study aims to emphasize the effectiveness of volunteer teachers who undertake responsibilities related to the services of Enriched Libraries (ELs) by determining the effectiveness of librarianship. Quality and continuity of services will be possible with librarians who have degree in information management, and it is foreseen to increase the…

Faced with broad scale cancellation of allied health student placements due to COVID-19, placement coordinators at The University of Melbourne Department of Rural Health established remote, online work-integrated learning placements across a range of settings, including a primary school, specialist school, kindergarten association and a…

This occasional paper is the sixth in a series on the National Quality Framework (NQF). It examines trends in quality improvement from the perspective of services rated Working Towards National Quality Standard (NQS) under the 2012 NQS. In this paper, a service is considered to have improved its quality at reassessment where it: (1) receives a…

Background: Understanding teachers' appraisals of student wellness services and supports during COVID-19 is essential to strengthening services and improving student health outcomes. This mixed-method study aimed to examine US PK-12 teachers' appraisals of student wellness services and supports during COVID-19. Methods: This study focuses on…

Teachers' continuous usage intention for virtual reality (VR) technology is a prerequisite for achieving its expected educational value in elementary and secondary education. Through a comprehensive model considering task-technology fit (TTF) and usage satisfaction, this study involved an analysis framework for the intention of teachers to…

Background: School-based health centers (SBHCs) provide opportunities for offering quality service to underserved populations. The objectives of this study were to: (1) document the SBHC process at different locations and evaluate their similarities and differences; (2) explore SBHC clinic staff satisfaction; and (3) identify facilitators and…

Despite widespread availability, accessibility and affordability of early years settings in the Maltese context, the quality of services within childcare and kindergarten has never been explored. This study presents the perspectives of 436 practitioners from 50 childcare or kindergarten settings who were invited to reflect upon their understanding…

This review study includes 19 articles from 2016 to 2021 focusing on in-service science teachers' professional development targeted to promote student conceptual understanding. The present study is guided by the following research question: "What characterizes high-quality in-service science teachers' professional development targeted to…

The Charlotte Bilingual Preschool (CltBP), situated in the 17th largest urban area of the US, has found itself at the intersection of its community's agendas to provide high quality preschool services to Spanish-speaking families, improve opportunities for upward mobility, and foster literacy gains for children from birth through third grade. This…

This occasional paper is the seventh in a series on the National Quality Framework (NQF). It explores the quality of children's education and care services based on the socio-economic status of the area in which they are situated. The Socio-Economic Indexes for Areas (SEIFA) Index of Relative Socio-Economic Advantage and Disadvantage (IRSAD) is…