Indigenous higher education governance is a fundamental element of diversity, equality and inclusivity at universities with significant indigenous student populations or stakeholder communities. Management approaches to establish inclusive governance mechanisms are complex and little guidance exists to support university managers to establish…

With the transition to knowledge-based economies, higher education (HE) has become a driving factor for economic and social development. Alongside high-quality education and excellent research, social responsibility (SR) has become an important aspect of universities' accountability and legitimacy. Considering the growing importance of SR for…

This paper presents an analysis of quality culture (QC) development in Taiwan which has recently undergone major reforms of quality assurance (QA) policies. The implementation of internal quality assurance (IQA) initiatives has been an indispensable condition to form a QC in higher education which contributes to a fundamental and comprehensive…

This paper presents a developed higher education quality assessment model (HEQAM) that can be applied for enhancement of university services. This is because there is no universal unified quality standard model that can be used to assess the quality criteria of higher education institutes. The analytical hierarchy process is used to identify the…

A key role for educational leaders within undergraduate medical education is to continually improve the quality of education; global quality health care is the goal. This paper reports the findings from a study employing a power model to highlight how educational leaders influence the development of undergraduate medical curricula and the…

Due to increasing demand for higher education around the world, concerns regarding the quality of education in higher education institutions have increased. The aim of this study was to determine perceptions of accreditation self-study coordinators and programme administrators on the influence of accreditation on academic quality. Data was…

The aim of this paper is to develop a model that addresses and bridges the gap between quality management and student experience. The model incorporates the most commonly occurring systems, namely: quality control; quality assurance; quality audit; quality assessment; quality enhancement; and quality management. The paper highlights the key…

High-quality teaching is central to the higher education sector. Its pursuit has become heightened with increasing competition across institutions and opportunities to study globally through various modes. This systematic meta-review provides a synthesis of evidence relating to the methods used to assess and enhance the quality of teaching…

Management is one of the most studied phenomena in higher education. Most of these studies are conducted in the framework of higher education policy, academic work and quality of education and research. The management is often seen as an independent variable explaining the changes in higher education in the context of New Public Management and…

With the globalisation of the higher education industry, service quality in the higher education services is seen as a vital factor in determining a university's competitive advantage. The purpose of this study is to extend current conceptualisation of quality research in higher education by investigating the influence of self-determination and…

The internationalisation of higher education has been emphasised in recent decades. As has been frequently stressed, internationalisation has had a value per se since the foundation of medieval universities, yet it can also have wider impacts for the management of higher education institutions and for academic staff especially in the period of…

Within any higher education institution, there are great teachers who recognize the challenges to sustaining a commitment to highly effective teaching. The current paper explores the beliefs and practices of 10 faculty members who won an undergraduate teacher of the year award at a research-intensive institution. The paper explores the challenges…

Globally, governments recognize the importance of creativity and innovation for sustainable socioeconomic development, and many invest resources to develop learning environments that foster these capacities. This paper provides a systematic framework based on Nair's "Innovation Helix" model for studying the factors of a country's…

This article debates access and success at the University of South Africa (UNISA). UNISA is an open distance learning (ODL) institution that provides higher education opportunities to working adults who would otherwise not have the opportunity to acquire a higher education qualification at full-time contact institutions. The article sketches the…

Tertiary education institutions are currently learning to integrate and balance the needs of varying stakeholders, including local students, national governments, and the global market. These three dimensions combine into the concept of a "glonacal"--global?+?national?+?local--region of higher education. At the same time, quality…