'Quality' in education is difficult to define. What is viewed as high quality by staff, students and employers must be identified so that universities can articulate their offer. Equally, helping students develop the graduate skills and attributes that employers value is essential. This project explored quality in higher education from the…

Indigenous higher education governance is a fundamental element of diversity, equality and inclusivity at universities with significant indigenous student populations or stakeholder communities. Management approaches to establish inclusive governance mechanisms are complex and little guidance exists to support university managers to establish…

This paper presents an analysis of quality culture (QC) development in Taiwan which has recently undergone major reforms of quality assurance (QA) policies. The implementation of internal quality assurance (IQA) initiatives has been an indispensable condition to form a QC in higher education which contributes to a fundamental and comprehensive…

This paper presents a developed higher education quality assessment model (HEQAM) that can be applied for enhancement of university services. This is because there is no universal unified quality standard model that can be used to assess the quality criteria of higher education institutes. The analytical hierarchy process is used to identify the…

A key role for educational leaders within undergraduate medical education is to continually improve the quality of education; global quality health care is the goal. This paper reports the findings from a study employing a power model to highlight how educational leaders influence the development of undergraduate medical curricula and the…

Using a sample of 15,741 graduates from the 2019 Korean Graduates Occupational Mobility National Survey, the study examines the effects of different types of vocational education, job skills-enhancing training and the quality management of university education on graduates employability. The results show that students' participation in internships…

Drawing on recent research involving approximately 6000 higher education staff, this paper examines the impact of the Teaching Excellence and Student Outcomes Framework (TEF) on their professional lives since its launch in 2016. Our findings raise fundamental concerns, methodologically and conceptually, about the fitness for the purpose of the TEF…

This study employs a quantitative method to understand the qualities of college experience that impact timely degree attainment. We specifically focus on how low socio-economic background students transition to and navigate the academic and social environment of a selective pubic research university. The study applies a longitudinal analysis to…

Universities' reputations are built in part on graduates' assessments of the quality of education they received. What do these assessments tell us? Are graduates' judgments of quality based on their experiences as students or on their later job satisfaction, that is, on process or on outcomes? The objective of this study was to assess the extent…

Management is one of the most studied phenomena in higher education. Most of these studies are conducted in the framework of higher education policy, academic work and quality of education and research. The management is often seen as an independent variable explaining the changes in higher education in the context of New Public Management and…

'Studying in this England is Wahala' critically analyses social/academic experiences of 12 West African overseas undergraduate/postgraduate students in a London University. It discusses structural and individual factors impacting on decisions to study here, including perceptions of differences between quality of university education in the UK and…

With the globalisation of the higher education industry, service quality in the higher education services is seen as a vital factor in determining a university's competitive advantage. The purpose of this study is to extend current conceptualisation of quality research in higher education by investigating the influence of self-determination and…

Past studies on doctoral education have mostly focused on the critical role of supervisors in students' research experience. However, the role of peers has been relatively neglected. It is not clear how both supervisors and peers contribute to doctoral students' research experience. One possibility is that they are additive, which means that both…

The private higher education sector in developing countries is challenged with high turnover, which has resulted in lowered sustainable competitive advantage. The resource-based theory considers strategic resources as a vital source to achieve a competitive advantage among its competitors. We argue that staff retention is a key factor to address…

The internationalisation of higher education has been emphasised in recent decades. As has been frequently stressed, internationalisation has had a value per se since the foundation of medieval universities, yet it can also have wider impacts for the management of higher education institutions and for academic staff especially in the period of…