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Chong, Yit Sean; Ahmed, Pervaiz K. – Studies in Higher Education, 2015
With the globalisation of the higher education industry, service quality in the higher education services is seen as a vital factor in determining a university's competitive advantage. The purpose of this study is to extend current conceptualisation of quality research in higher education by investigating the influence of self-determination and…
Descriptors: Foreign Countries, College Students, Student Motivation, Student Attitudes
Cheah, Lee Fong; Cheng, Ming Yu; Hen, Kai Wah – Studies in Higher Education, 2023
Several studies in higher education have attempted to study the impact of quality management practices on organisational innovation processes and outcomes in higher education institutions (HEIs). However, there is relatively limited research examining the impact of multidimensional quality management practices (QM-practices) on academics'…
Descriptors: Educational Quality, Correlation, College Faculty, Foreign Countries
Tran, Nguyen Hai Ngan; Amado, Carla Alexandra da Encarnação Filipe; Santos, Sérgio Pereira dos – Studies in Higher Education, 2023
This paper provides an analysis of the literature on transnational education to identify the key challenges and success factors for the sustainable operation of transnational higher education (TNE) programmes as perceived by key stakeholders. Probing the stakeholders' perspectives and applying a systematic approach, this study analyses 227…
Descriptors: Higher Education, Global Approach, International Education, Educational Quality
Mohammadi, Shno; Karupiah, Premalatha – Studies in Higher Education, 2020
The aim of this study is to explore the relationship between the quality of work life (QWL) of academic staff in universities and how QWL affects their performance. Data for this study were collected using a questionnaire from 379 academic staff in public and private universities in Malaysia. This study found differences among demographic…
Descriptors: Quality of Life, Work Environment, Teaching Conditions, Universities
Cheong, Kee-Cheok; Hill, Christopher; Fernandez-Chung, Rozilini; Leong, Yin-Ching – Studies in Higher Education, 2016
Malaysia has made significant progress in advancing access to education over the last two decades, having achieved the education goals of the UN's Millennium Development Goals. Unfortunately, this has not been accompanied by quality improvement, with reports of "unemployable" graduates a frequent refrain. This paper reports on a study of…
Descriptors: Foreign Countries, Employment Potential, Employers, Employer Attitudes