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Direct linkTsiligiris, Vangelis; Hill, Christopher – Studies in Higher Education, 2021
The aim of this paper is to develop a model that addresses and bridges the gap between quality management and student experience. The model incorporates the most commonly occurring systems, namely: quality control; quality assurance; quality audit; quality assessment; quality enhancement; and quality management. The paper highlights the key…
Descriptors: Educational Quality, Educational Experience, Quality Assurance, International Education
Cheong, Kee-Cheok; Hill, Christopher; Fernandez-Chung, Rozilini; Leong, Yin-Ching – Studies in Higher Education, 2016
Malaysia has made significant progress in advancing access to education over the last two decades, having achieved the education goals of the UN's Millennium Development Goals. Unfortunately, this has not been accompanied by quality improvement, with reports of "unemployable" graduates a frequent refrain. This paper reports on a study of…
Descriptors: Foreign Countries, Employment Potential, Employers, Employer Attitudes
Hou, Angela Yung Chi; Hill, Christopher; Hu, Zoe; Lin, Lily – Studies in Higher Education, 2022
Due to global influence and local demand, Taiwan's higher education system has experienced great changes in policy agenda and system reform over the past few decades. After President Tsai took the presidential office in 2016, the Ministry of Education (MOE) shifted its focus towards universities' autonomy and social responsibility, which…
Descriptors: Foreign Countries, Educational Policy, Public Policy, Policy Formation
