Descriptor
| Enrollment | 1 |
| Institutional Advancement | 1 |
| Marketing | 1 |
| Organizational Communication | 1 |
| Parent Participation | 1 |
| Public Relations | 1 |
| Resident Camp Programs | 1 |
Source
| Camping Magazine | 1 |
Author
| Naftulin, Eric D. | 1 |
Publication Type
| Guides - Non-Classroom | 1 |
| Journal Articles | 1 |
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Naftulin, Eric D. – Camping Magazine, 1996
Customer service can help increase camp enrollment, set the camp apart from competition, and improve camper retention. Strategies include encouraging parent and camper feedback; using proper telephone etiquette; handling complaints professionally; increasing parent contact; and surprising families with gifts, discounts, and other special offers.…
Descriptors: Enrollment, Institutional Advancement, Marketing, Organizational Communication
