Presents two interviews in which university facilities managers discuss the pros and cons of outsourcing. Outsourcing is presented as one way to cut costs, but one expert warns that administrators may mistakenly use outsourcing as a temporary solution that entails few savings. Describes some of the reasons behind outsourcing and the challenges it…

Explains how using window film is a cost-effective way to shield buildings from heat, glare, and ultraviolet rays. The pros and cons of replacement windows and window film are highlighted. (GR)

This guide discusses the use of focus groups in marketing research for higher education. It describes the differences between qualitative and quantitative research, and examines when it is appropriate to use focus group research, when it is not, and why. The guide describes a step-by-step approach in how to plan, formulate, moderate, and report…

Outlining the major areas to be considered when deciding whether or not to computerize physical plant services in higher education institutions, the author points out the shortcomings of manual record keeping systems. He gives five factors to consider when deciding to computerize: (1) time and money, (2) extent of operation, (3) current and future…