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Making Sense of an Academic Library Web Site: Toward a More Usable Interface for University Researchers
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Kitalong, Karla Saari; Hoeppner, Athena; Scharf, Meg – Journal of Web Librarianship, 2008
Library patrons familiar with Web searching conventions often find library searching to be less familiar and even intimidating. This article describes and evaluates a series of usability research studies employing two different and popular methodologies: user-centered redesign and usability testing. Card sorting and affinity mapping were used to…
Descriptors: Protocol Analysis, Academic Libraries, Web Sites, Users (Information)