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Peer reviewed Peer reviewed
ERIC Number: EJ616030
Record Type: Journal
Publication Date: 2000
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-1082-1651
EISSN: N/A
Apparel Merchandising Students Learn Customer Service Strategies while Conducting Research.
Paulins, V, Ann
Journal of Family and Consumer Sciences: From Research to Practice, v92 n4 p55-59 2000
Apparel merchandising students participated in a cooperative research project in which they observed customer service techniques by posing as customers in retail stores. The project taught research processes, collaboration, and principles of customer service. (SK)
Descriptors: Data Collection, Experiential Learning, Fashion Industry, Higher Education, Merchandising, Problem Based Learning, Student Research
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A