Seeds of public education's current failures are found in its past successes (transmitting culture and providing custodial care). Education is experiencing paradigm paralysis because of piecemeal reform approaches, failure to integrate solution ideas, and reductionist, boundary-limiting orientation. The old system is no longer adequate. Total…

Whether viewed through Deming's 14 points, Juran's Trilogy, or Kaoru Ishikawa's Thought Revolution, Total Quality Management embodies 4 fundamental tenets: primary focus on customers and suppliers, universal commitment to continuous improvement, a systems approach, and top management responsibility. Educational organizations are recreating their…

Today private-sector partnerships and business involvement aimed at improving the educational system operate at several levels: (1) policy; (2) systemic educational improvements; (3) management assistance; (4) teacher training and development; and (5) classroom programs. Early intervention for the future work force is the motivating factor.…

Numerous school districts are experimenting with site-based management, gaining increased authority and responsibility while aiming to improve accountability and productivity. Some key elements include alternative resource allocation, expanded decision-making through teamwork, key advisory committee roles for parents and high schoolers, increased…

"A Nation at Risk" emphasizes the importance of quality education to the nation's well-being, insisting that, although our current educational system is mediocre, we can do better. The book makes recommendations in such areas as curriculum and time management, standards and expectations, teacher status, excellence and equity, and…

In spite of tough financial times, resourceful school leaders devise ways to overcome challenges and improve education. To do this, they make strategic use of the resources they have. And they also cultivate learning communities. In this article, Elizabeth A. City describes how school leaders can make more strategic use of three essential…

If educators endorse Alfie Kohn's surface message about Total Quality Management, they may miss opportunity to professionalize education. Deming's system of profound knowledge (interaction of theories of systems, knowledge, psychology, and variation) is a model for educated people grappling with life's complexities. Moreover, gaining community…

New curriculum developments, supervisory strategies, and management techniques in 16 major city school systems are helping students and redefining the roles of supervisors and principals. Common elements are strong leadership, more authority for principals, and school-based management. (Author/MLF)

A Colorado elementary school began its Total Quality Management work about a year ago after several staff members participated in an IBM Leadership Training Program addressing applications of Deming's theories. The school's new writing assessment has increased collegiality and cross-grade collaboration. (MLH)

A reaction to bureaucracy and its inherently authoritarian management and fragmented work styles, work-team organizations broaden and integrate responsibilities while focusing on outcomes. In April 1991, Lake Washington (Washington) School District successfully reorganized its central office staff, building administrators, and support personnel…

By directing the change from an MBO system to a building-based goal program, a Pennsylvania superintendent enabled each building's staff and community to focus on an individual area of need (environmental education), as determined by a grassroots needs assessment effort. Students, parents, teachers, and administrators gathered and analyzed data,…

Suggests that educational accountability is basically a simplistic application of business administration models to education and argues that accountability has failed to deal with the complexities of the school environment, to provide a conceptual framework appropriate to educational settings, or to provide means for developing viable alternative…

Even mentioning data analysis puts many educators on edge; they fear that in data discussions, their performance will be judged. And, the authors note, it's a human trait to look for the source of a problem in the behavior of people involved rather than the system surrounding those people--what some call the Fundamental Attribution Error. When…

After joining a statewide project to encourage continuous improvement in education, the City of Burlington (New Jersey) Public Schools tackled high school attendance problems, using a seven-step process based on defining reasons for improvement, assessing the current situation, performing a cause-and-effect analysis, formulating countermeasures…

Deming's quality-focused principles contradict Taylor's top-down, authoritarian industrial model. Deming advises educators to fix the system instead of blaming individual teachers for student apathy and low achievement. In the new paradigm, education will be a process that encourages continual progress through improving one's abilities, expanding…