At a Suburban New Jersey elementary school, the principal learned to let go and provide the means for staff to solve their own problems. Some lessons include learning to listen, establishing patterns of communication, understanding individual styles, promoting open communication, working to build trust, thinking with new perspectives, promoting…

After joining a statewide project to encourage continuous improvement in education, the City of Burlington (New Jersey) Public Schools tackled high school attendance problems, using a seven-step process based on defining reasons for improvement, assessing the current situation, performing a cause-and-effect analysis, formulating countermeasures…