This study describes the experiences of nurses and allied health professionals as first-time knowledge brokers, attempting to bridge the research-practice gap within health care. A qualitative study using in-depth interviews and documentary analysis was conducted. The data was analysed using a thematic analysis strategy. Participants were 17 knowledge brokers and five individuals mentoring and supporting them. Four themes described their experiences: expectations, pragmatics, emotional reactions and outcomes. In summary, knowledge brokering roles had multi-level benefits. However, there is a lack of support and recognition for these roles at an organisational level, making these activities difficult to sustain in the long term.