A "diversity education dilemma" occurs when exposure to information concerning status hierarchies, related to demographic and other socially salient identity groups, reinforces those hierarchies in the classroom. Discussions of diversity-related issues in a variety of management courses (e.g., immigrant issues in labor relations, the composition…

The assignment for the students was to write honestly about how they felt regarding specific current events dealing with diversity. However, what resulted was a "kairos" moment for the professor--an instance that called for her best response even when she did not know what that was--when a student crossed the line in terms of respectful…

Focused conversation is a method of collecting observations, emotions, interpretations, and decisions from groups that have shared a significant experience. This article reports how the author used focused conversation to discuss the events of September 11 with students in three sections of a master's-level organizational change class in the week…

This article distinguishes among classroom experiences based on doing something to students (emphasis on teaching), doing something with students (emphasis on teaching and learning), and being with students (emphasis on learning). Being moments and being classes result from states of mind rather than pedagogical techniques. Thus, redefinitions are…